Cookies Policy

COOKIE POLICY for sparklehomecleaning.co.uk

We use cookies and similar technologies to track the activity in our service and tostore certain information.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will notify you of any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will take effect immediately upon the publication of the updated Cookie Policy on the Site.

Last update 11/2021

WHAT ARE COOKIES?

Cookies are small data files that are placed on your computer or device by your browser. Cookies allow web servers to transfer data to a computer or backup device and other purposes. Cookies can make a website easier to use. Cookies themselves cannot collect data stored on your computer or in your files. You can instruct your browser to refuse all cookies or to indicate when a cookie is sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have set your browser settings to refuse cookies, our Service may use cookies.

WHAT KINDS OF COOKIES ARE THERE?

Cookies can be:

Sessions are temporary cookies that only exist until you close your browser.

Persistent cookies (“persistent”) remain on your hard drive or device until you delete them or until they expire. These cookies are used to provide security, to facilitate navigation, to present information more efficiently on the screen and to provide you with better service through more personalized information.

Mandatory cookies (“essential cookies”) are absolutely necessary for the website to perform its basic functions. These cookies allow you to navigate the website and use features that interest you, such as accessing secure pages on the website. Without these cookies, you cannot be provided with the services that allow the website to function. For example, these cookies allow us to recognize that you have created an account and logged in to it.

Performance cookies collect anonymous information about how visitors use the website. These cookies help to understand how visitors use the website by providing information about the pages visited, the time spent on the website and problems that may have occurred, such as error messages. This information helps to improve the effectiveness of the website.

Analytics cookies – these cookies allow us and third party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience on the website.

Functional cookies serve to improve your visits to the website. These cookies may, for example, store information such as your username, language or preferred location. Remembering your choices allows the website to provide you with services with richer and more personalized features.

Advertising cookies – they are used to track visitors to the website to gain an idea of their interests based on the sites visited, so that they can offer relevant ads for the visitor. Advertising cookies are placed on your computer by advertisers and advertising servers in order to display ads that are most likely to be of interest to you. These cookies are connected to a computer and do not collect any personal information about you.

WHAT DATA DO WE COLLECT FROM OUR USERS

Before accessing the services of the Site, you must express your explicit consent to the processing of your personal data in accordance with this Policy.

1.The Administrator shall not collect or store “sensitive” categories of personal data such as political beliefs, ethnic origin, sexual orientation, data on the subject’s health, religious or philosophical beliefs, etc.

2. Personal data collected by the Administrator when data subjects contact the Administrator directly by telephone.

The telephone number for contacting the Administrator is indicated in the “Contacts” section. When the data subject contacts the Administrator by telephone, the Administrator collects and stores only the name and contact number of the person, and in certain cases may also collect and store e-mail of the subject.

Purpose for which the data is collected: This data is stored for the purposes of communication with the individual and providing more complete information about the services offered by the Administrator.

3. Personal data collected by the data subject when the persons contact the Administrator through a contact form on the site.

When the person sends a message to the Administrator using the contact form, the Administrator collects and stores the name, telephone and e-mail address of the person, as well as the information provided in the message.

Purpose for which the data is collected: The administrator collects and stores the specified information for the purposes of communication with the individual.

4. Personal data collected automatically.

On our website we collect data for all visitors, namely:
• IP address;
• Browser ID;
• History of the pages you visit, in order to establish your preferences for certain types of content;
• History of your searches on our pages;

Purpose for which the data is collected: Improving the security of the services provided by the Provider and preventing abuse of the use of the user account by third parties.

5. Personal data collected by users / customers when ordering a service

• name and surname;
• email;
• address;
• telephone;
• User’s bank details, such as IBAN, SWIFT code, user’s bank account number.

Purpose for which the data is collected: for the fulfillment of the obligations under the contract for purchase and sale of goods and their delivery, as well as for tax and accounting purposes.

6. Personal data collected by the data subject when individuals register to receive an online newsletter through the website sparklehomecleaning.co.uk

• name and surname;

• email;

Purpose for which the data is collected: The data is collected and stored in order to identify the person and send an online newsletter.

WHAT TYPES OF COOKIES DOES THIS WEBSITE USE?

Our cookies are “first party cookies” and can be permanent or temporary. These are necessary cookies, without which the Site will not work properly or will not be able to provide certain functions and functionalities. Some of them may be disabled manually in your browser, but may affect the functionality of the Site.

Mandatory cookies

Purpose: We use mandatory cookies, which are necessary for the normal operation of the website and cannot be turned off. These cookies are essential to provide you with services available through the Website and to allow you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided and we use these cookies only to provide you with these services.

Functional cookies

Purpose: – They allow the analysis of the usability of the site and optimization of its work. Measure the number of visits, which pages are visited, traffic sources, general information about screen size, browser type, etc. The information collected is anonymous. These cookies allow us to remember the choices you make when using the website, such as remembering your login details or language preferences. The purpose of these cookies is to provide you with a more personal experience and to prevent you from re-entering your preferences each time you use the Website.

HOW WE USE THIRD PARTY COOKIES

In addition to the cookies located on our website, we also allow certain third parties to place and access cookies on your computer.

These cookies are integrated by social platforms such as Facebook and aim to provide or improve the content of the website. The use of cookies by these companies is governed by their privacy policies, not by the Privacy Policy of sparklehomecleaning.co.uk

HOW LONG IS THE INFORMATION KEPT?

The information is saved depending on the type of cookies. For sessions, it is deleted when the browser is closed, while persistent ones are valid for between two and several months.

MANAGING AND DELETING COOKIES

If you do not want data to be collected about you through the use of cookies, there is an easy procedure in your browsers that allows you to refuse the use of cookies. Some elements of the website may not work properly if you refuse the use of cookies. For detailed information, visit www.aboutcookies.org

The owner is not responsible if your internet browser does not support the functions of controlling the use, refusal to save or deleting saved cookies.

CONTACT US

If you have any questions or comments about this Cookie Policy, please contact us at info@sparklehomecleaning.co.uk